HUC99 takes every aspect of protecting your personal information seriously. This Privacy Policy clearly explains what data we collect, how it is used, with whom it may be shared, and your rights as the owner of that data. The security of your information is our priority.
This Privacy Policy describes HUC99's ("Platform", "We") data processing practices and outlines your rights regarding the personal information you provide to us. By using the HUC99 platform, you agree to the collection and use of your personal information as described in this document.
HUC99 is an online casino platform committed to protecting the privacy and personal data security of every member. We understand that entrusting your personal information to any online platform requires a strong foundation of trust.
This Privacy Policy applies to all information collected through the HUC99 website, mobile platform, customer support services, and any other interactions between you and HUC99. This Policy also describes your rights under applicable data protection laws.
HUC99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation. We only collect data necessary for specific and lawful purposes, and ensure that such data is processed in a fair, transparent, and secure manner.
Note: This Privacy Policy should be read together with Terms and Conditions HUC99. In the event of any conflict between these two documents, the Privacy Policy shall take precedence on matters relating to the processing of personal data.
HUC99 collects various types of personal information depending on how you interact with our platform. Below is a summary of the data we collect:
| Data Types | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, ID card number, gender | KYC verification, legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account details, transaction history, payment methods | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection |
| Gaming Data | Betting history, bonuses used, game preferences | Service improvement, responsible gaming |
| Communication Data | Support chat records, emails, feedback | Service quality, complaint resolution |
We also collect information you voluntarily provide when filling out registration forms, contacting our support team, or participating in promotions and surveys we run from time to time.
Sensitive Data: HUC99 does not collect sensitive data such as health information, religious beliefs, or political views unless specifically required by applicable law. Should the collection of such data be necessary, you will be informed in advance and your explicit consent will be sought.
Personal data collected by HUC99 is used solely for lawful and pre-identified purposes. We will not use your data for any other purpose without informing you and, where required, obtaining your prior consent.
The main purposes for which we use your personal data include the following:
HUC99 will not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data belongs to you and we manage it responsibly.
HUC99 values your trust. As such, we only share your personal information in limited and controlled circumstances, as described below:
Our Commitment: Every third party that receives your personal data from HUC99 is required to comply with security and confidentiality standards equally as high as our own. We monitor their compliance on a regular basis to ensure your data is always protected.
In the event that HUC99 undergoes corporate restructuring, a merger, or an acquisition, your personal information may be transferred to the successor entity. We will ensure that the relevant entity complies with this Privacy Policy or provides equivalent data protection standards before any data transfer takes place.
HUC99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Technical Security Measures:
Data Retention Period:
HUC99 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Generally, active account data is retained for the duration the account remains active plus a minimum period of 5 years after account closure to meet audit and legal compliance requirements.
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% safe. In the event of a data breach affecting your personal information, HUC99 will notify you within the timeframe required by applicable law.
The huc99 platform uses cookies and similar tracking technologies to enhance your experience, ensure platform security, and understand how users interact with our services.
Types of Cookies Used:
You can manage cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of the HUC99 platform. Continued use of our platform after receiving a cookie notice is considered your consent to the use of cookies as described here.
Third-Party Analytics: HUC99 uses analytics services to collect aggregated usage information. This data is not linked to your personal identity and is used solely for platform improvement and understanding overall usage patterns.
As the owner of your personal data, you have certain rights under applicable data protection laws. HUC99 respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
You have the right to correct inaccurate or outdated personal data. You may update basic information through your account settings.
Under certain circumstances, you may request the deletion of your personal data. This right is subject to legal retention obligations that override deletion requests.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without providing a reason.
You have the right to receive your personal data in a machine-readable format and transfer it to another data controller upon request.
In certain circumstances, you may request that we restrict the processing of your personal data while a related issue is being resolved.
To exercise any of the above rights, please contact our data protection team via email at [email protected] or via Live Chat on the platform. We will process your request promptly and within the time limits set by law.
The huc99 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children or individuals under the age of 18.
If we discover that personal data of a person under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who suspect their child has registered an account at HUC99 are requested to contact us immediately.
Youth Protection: HUC99 employs a strict age verification process during registration and throughout the KYC process. We also encourage parents and guardians to use parental control software to restrict children's access to online gambling websites.
HUC99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant amendments will be communicated to you via in-platform notifications or your registered email.
The "Last Updated" date at the top of this document will be updated whenever this Privacy Policy is amended. We encourage you to review this page periodically to ensure you are always aware of how we protect your information.
Your continued use of the huc99 platform after any amendments to this Privacy Policy are published will be considered your acceptance of those changes. If you disagree with the amendments made, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we process your personal data, please contact the HUC99 Data Protection Officer (DPO) through the following channels:
We take every privacy-related complaint seriously and will investigate each case thoroughly. If you are not satisfied with our response, you have the right to refer your complaint to the relevant regulatory authority in your country.
Shared Responsibility: Protecting your privacy is a shared responsibility. While huc99 implements all reasonable technical and organisational measures, you also play an important role by keeping your login credentials secure and promptly reporting any suspicious activity to us.
We don't just write policies — we enforce them. Every security feature described in this Privacy Policy is real and actively protecting your data at all times.
All data transmitted between your device and HUC99 servers is protected with military-grade encryption. Your personal and financial information cannot be read by any third party during transmission.
Our rigorous Know Your Customer (KYC) process ensures only verified users can access accounts. Your identity documents are stored with full encryption and accessed only by authorised personnel.
HUC99's advanced fraud detection system monitors all account activity in real time. Any suspicious patterns are automatically identified and blocked before any damage can occur.
An added layer of security through two-factor authentication (2FA) ensures that even if your password is compromised, your account remains safe. Enable 2FA in your account settings today.
HUC99 practises data minimisation — we only collect information that is strictly necessary. Data that is no longer required is securely deleted in accordance with established retention schedules.
The huc99 platform is developed and operated in full compliance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are respected and protected at all times.
Now that you understand the HUC99 Privacy Policy, you can play with complete confidence. Register your account today and enjoy a safe, fair, and exciting online casino experience.